The Sunk-Cost Sermon: Why They Defend the System You're Replacing
Every downtown has one. A bronze statue planted in the busiest intersection, put up decades ago for a reason that mattered. It honored something real. Now the traffic swerves around it, the city floodlights it every night, and any council member who suggests moving it gets treated like he spat on the founders.

The bronze statue of General William J. Palmer, founder of Colorado Springs, is situated at the center of Platte Ave. and Nevada Ave. in downtown Colorado Springs. Sculpted by Nathan Dumont Potter and installed in 1929, this monument depicts the General riding his horse, Diablo, and is a well-known local landmark that has historically caused visibility issues for drivers.
Nobody defends the statue because it helps traffic. They defend it because moving it feels like erasing the reason it went up.
The Sermon You Trigger When You Say "Replace"
Propose replacing the system a room runs on, and they do not hear "better."
They hear "the last decade was a mistake."
The person who chose it, stood it up, and defended its budget every year is sitting right there. So they preach. The sunk-cost sermon: a passionate defense of a platform whose one virtue is that it was expensive to build.
Because to them it was never just a platform. It is a monument. It marks the quarter they saved the division. It marks the crisis they engineered their way out of. It marks the promotion that followed. You think you are proposing an upgrade.
They hear a demolition order for the thing that commemorates their best work.
You Learned to Drop Your Labor. Now Disarm Theirs.
We know the presenter's version of this sin: you lead with how hard you worked, and the room does not care, because effort is a noun and the outcome is the verb. The fix was to sell their result, not your labor.
Nobody warns you about the other half. The room commits the same fallacy about its own system, and that version is harder to move. It is not your labor they are protecting. It is their own.
Meet Nora. She stood up the legacy platform eight years ago, fought procurement for the budget, and gave it a summer of weekends nobody thanked her for. It is not software to her. It is the bronze in the middle of her intersection. Replace it and you are not up against a competing option.
You are up against Nora's proudest quarter.
The Guardian and the Curator
There are two ways to handle a monument standing in the middle of the road.
The Guardian keeps it exactly where it is, because moving it feels like betrayal. So the traffic keeps swerving, the floodlight bill runs, and the intersection everyone needs stays blocked out of loyalty to a decision nobody may question.
The Curator moves it to the square, where people stop and read the plaque instead of cursing it through a windshield. Relocating it honors the monument more than chaining the city to it ever could.
Your job is to walk a room of Guardians out as Curators. You will not do it by proving the monument is ugly. Sunk cost is a pride problem, not a logic problem, and a spreadsheet only makes it worse.
Meanwhile, the Monument Bills
Because while Nora preaches, the monument charges rent.
Her team burns forty hours a month reconciling by hand, plus two integrations a contractor keeps breathing, plus downtime nobody logs.
It runs about two hundred thousand dollars a year to keep it lit. And she is not the only one collecting. The rival who moved their monument two years ago runs a clear intersection now, shipping in days where Nora still needs weeks. That two hundred grand is not maintenance. It is a subsidy, paid straight to the competitor with the open road.
How to Move the Monument Without Erasing the Win
You separate the person from the platform. Credit what the monument commemorates, out loud, before you say a word about moving it. Then frame the move as a promotion for it, not a demolition.
Honor the why it went up. Every monument had a Why. "That platform was the right call in 2018, and it carried you further than anything else could have." Name that why out loud, and you disarm the sermon before the first verse.
Make the mission the reason, not the flaw. You are not moving it because Nora was wrong. You are moving it because the city grew around it, and the road it now blocks is the one the mission needs.
Give it a place of honor. Then paint the What If: the monument in the square, with a plaque, remembered better than the one left blocking traffic until everyone resented it. The leader who relocates it on her own terms looks wiser than the one who guards it to the end. Give Nora that exit.
Monday Mission
Find the monument in your next pitch before you walk in the room, whether you are selling a client or convincing your own leadership. Name the person who built it, and write one honest sentence crediting what it commemorates.
Then put a hard annual number on what keeping it lit still costs, and set the two side by side. Lead with the credit. The number does the rest.
You are not there to prove they were wrong. You are there to let them be right, and then let them move.
-BZ




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